..I was going on vacation and I just didn't wish to deal with them again, you don't need to ask people pretty much out of the house Depot parking lot to your home to exchange The entire position because you're not happy! They might retaliate...who knows! So I did nothing, and 3rd explanation because just after two yrs each and every place made a large wrinkle on the middle from the space, I suppose Irrespective of how major People tacks have been even now the carpet sagged...now what am I speculated to do? Not rely on them once more, that's for sure! Study a lot more Was this review …? Useful Amusing Great Remark from Tina B. of Empire Today Small business Supervisor four/13/2015 Hi Barbara, thank you for bringing your concerns to our consideration. We hardly ever want our customers being… Hi Barbara, thanks for bringing your worries to our focus. We in no way want our buyers being disappointed Together with the do the job that may be accomplished in their households, and we want to know more about the problems you've been suffering from. Unfortunately, we can't Identify your account with the knowledge posted below, but should you concept us back again specifically along with your Make contact with data, We're going to stick to up with you without delay.
Saket B. mentioned "We utilised greenway flooring expert services to obtain laminate flooring, carpet and tiling carried out for our new house.
It receives worse from there. Right after considering it, we termed him back again and say OK, let get it done. He comes back again to your house and just after filling out many of the paperwork asks for payment in complete. So I say, what do you imply payment in complete? You haven’t set up the carpet nevertheless. He states that’s just how they are doing it.
Empire will test to rip you off and Home Depot sells carpet for the same rate as a traditional carpet retailer. You will be aiding oneself along with the Integrity of the flooring market not to utilize either. Regards,
Permalink I really like that Mike says: you receive Whatever you pay for….and then argues mindlessly which the smaller dude CAN’T acquire much better bc he doesn’t have the amount. I say mindlesly bc you only have to complete a nominal degree of exploration in to the industry to find out improved.
Fourth, our installers. My district and a number of bordering districts use one installer. This is a subcontracted company centered out of Fresno, CA that is licensed and bonded with our firm. We DO again their do the job one hundred%, and I've seen a number of instances at my shop the place Now we have sent our installers again out to repair seams or transitions, and so on.
Due to the fact my original baseboards were being ruined with the installers, they supplied a "compromise" - Empire presented to tear out the "new" baseboards. The capture, I would have to:
Empire DOES use a Sizer, like HD. Once the gross sales rep turns in his paper function, the space Proportions go to the sizing dept to be able to measurement and layout the carpet for nominal squander and placement of looks. Along with that, Empire WILL refund any extra cash really should the level of carpet purchased be too much.
How discouraging is to talk to someone who insists their viewpoint is suitable, discounting everything you will be suggesting, and afterwards acquiring out they ended up Incorrect and also you ended up powerless against them?
Susan V. stated "I just lately obtained carpeting from Ken for four rooms in…" browse more People also considered
Permalink Sorry to hear about your working experience. I get so upset when I hear what property depot lowe’s and Empire today, and others do, and the prices they charge. But they have to pay a middle guy and even now should pay out their installers the regular per square yard cost, (which can be around 3.95 square yard here, so dont Enable the 99 dollar thing idiot you. Its just an added demand to your extremely higher cost of their carpet.
My complaints focus on the installation. The two installers showed up punctually. However, a person male appeared real hung above.These two fellas that mounted the carpet the place amatures. I'd just completed painting the doorways and also the walls.
Permalink I'd personally Under no circumstances use H D yet again. Soon after 3 months of endless faults, misorders, incidents, and also a talk with their VP, I advised them I needed all the things they did on our dwelling eliminated. He refunded all set up moneys and I let them carry on…but In no way all over again. Bozos!
After i asked the installers why they'd set up them (vs. Placing my aged baseboards back), they claimed this was component in their standard treatment and that I'd authorized the "more recent/much better" baseboards. The revenue Learn More rep (Nicole) insisted that I agreed to this. After i confirmed her pics of how they clashed in design and colour she relented. Why on earth would anyone conform to unappealing, non-matching steel baseboards when your entire wood trim of your house appears to be NOTHING like that??? She did the best matter and offered to "fix" the situation.